Trinity Music Academy Policies

We are happy to welcome you to the Trinity Music Academy family. Please take a moment to review our policies. If you have any questions, please feel free to contact us by email at kbain@trinitybirmingham.com.

Absences & Makeups

For private lessons, students are allowed two (2) excused absences for the semester. Excused absences include student illness, death in the family, or rescheduling for any reason. Teachers must be notified of a student's excused absence 24 hours in advance. No more than 2 excused absences will be rescheduled in a term.


Teachers are not required to schedule make-up lessons for unexcused absences, which include student no-shows, notifying the teacher on the day of the missed lesson, school or sports events, or vacations.


Weather

TMA follows the Homewood City Schools in regard to closings or early dismissals due to severe weather. However, instead of that lesson being a loss to the student, we will add a potential “lesson Make-up days” to the end of each semester as a built-in option for making up absences due to weather. Teachers will be required to offer a make-up for a maximum of one weather closure absence.


End-of-Session Recitals

TMA invites all enrolled students to participate in our end-of-semester recitals, showcases, or art shows, regardless of experience level. In December and May, we host piano recitals, a mixed instrumental recital, and voice recital. There is no additional cost to participate in end-of-session performances except for accompanist fees.  Fall recital will take place on December 4, 2021 and Spring recital will be on May 7, 2022. 

 

 

Lesson Make-Up Policy

Absences & Makeups

For private lessons, students are allowed two (2) excused absences for the semester. Excused absences include student illness, death in the family, or rescheduling for any reason. Teachers must be notified of a student's excused absence 24 hours in advance. No more than 2 excused absences will be rescheduled in a term.


Teachers are not required to schedule make-up lessons for unexcused absences, which include student no-shows, notifying the teacher on the day of the missed lesson, school or sports events, or vacations.


Weather

TMA follows the Homewood City Schools in regard to closings or early dismissals due to severe weather. However, instead of that lesson being a loss to the student, we will add a potential “lesson Make-up days” to the end of each semester as a built-in option for making up absences due to weather. Teachers will be required to offer a make-up for a maximum of one weather closure absence.


End-of-Session Recitals

TMA invites all enrolled students to participate in our end-of-semester recitals, showcases, or art shows, regardless of experience level. In December and May, we host piano recitals, a mixed instrumental recital, and voice recital. There is no additional cost to participate in end-of-session performances except for accompanist fees.  Fall recital will take place on December 4, 2021 and Spring recital will be on May 7, 2022.

Refund Policy

We offer the following refund policies. Only one policy will apply to the class your student is registered for. The class description and the registration process will identify the exact refund policy for the class you have chosen.

Studio Refund Policy
Deposits are not refundable, but tuition and materials fees are refundable if we are notified in writing or by email 2 weeks prior to the start of the class.

Studio Refund Policy

Registration fees are not refundable. 

It is important to remember that students are allowed 2 excused absences for the semester. This includes student illness, death in the family, or rescheduling for any reason.  Teachers must be notified of a student's excused absence 24 hours in advance. 

Teachers are not required to schedule make-up lessons for unexcused absences, which include no-shows, not notifying the teachers until day of the lesson, school or sports events or vacations.  Tuition is non-refundable for unexcused absences from lessons.

Privacy Policy

We promise to respect your privacy. We do not sell, rent, loan or transfer any personal information regarding our customers or their students to any third parties. Any information you provide about yourself or your students is held with the utmost care and security and will not be used in ways to which you have not consented.

Information gathered on our web site is collected and used by us and SimplySignup. We will not collect any personal information about adults or students except when specifically and knowingly provided by them. If we collect any personally identifiable information about students, we will first obtain their parents' consent. Examples of personally identifiable information include full name and birth date.

Use of Information

Information collected by us is used internally by our authorized individuals for three main purposes. First, we may collect information for improving our site by seeing which areas, features, and products are most popular. Second, we may collect information in order to personalize the site for our customers. Third, we may collect personal information from visitors who request additional information about our studio, a Free Preview Class Coupon, or who choose to register for classes online.

We hope that you will want to provide information about yourself, because it will make your experience here more valuable to you. If you are comfortable sharing some basic information, you will receive enhanced services that are impossible to offer to anonymous users. Examples of such services may include email notices of special and discounted items, e-newsletters, and special mailings related to Trinity Music Academy, including free developmental activities and special offers.

On occasion, we may also share non-personal, summary information regarding our customers with unrelated third parties (for example, we may publicly disclose the aggregate number of registered users of our web site). However, we will not share any personal information about any particular customer.

Security

Registering for class online is a completely safe experience!

We use SSL (Secure Sockets Layer)—the highest standard in online encryption technology—to ensure that your personal and credit card information remains secure. SSL encryption allows you to register with confidence, knowing that only you and Trinity Music Academy have the ability to access your information.

Keeping customer information private and secure is a top priority.

Whenever you access a secure page on our site, the information you send is immediately encrypted for your protection. There are two simple ways to see if you are on a secure page:

  • Look at the URL (website address) in your browser. If you are connected to a secure server, the URL will always begin with "https" rather than "http."
  • Most browsers display an icon that indicates whether or not you have a secure connection. Look for the unbroken key or closed lock icons in the bottom left or right corner of your browsers.